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Constantin Alexandra

Independent Hospitality Manager

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Intro
Constanța, Romania
Studied Human resources at Great Learning Academy
Studied at Six Sigma Society
Studied at EF Set Organization
Studied at Six Sigma Society
Studied at Royal Caribbean International
Studied Tourism at Ovidius University
Joined May 30, 2025

Skills

Languages

English
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Fluent
Spanish
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Intermediate
About
With over 10 years of experience in the hospitality and tourism industry, i` ve developed strong skills in customer service, team collaboration, and sales . I worked for top cruise lines like Royal Caribbean and Carnival, where i handled guest interaction, safety responsabilities, inventory duties and achieved sales targets, working under pressure in a multicultural environment In addition, i` m administrating and running a Booking.com property account, handling all aspects of client communication and operations, price oers and promotions. Always try to improve my work experience, knowldges and skills.
Experience
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Seafront Boutique Apartments
Jan 2020 – May 2025
Independent Hospitality Manager
Manage Booking.com account, monitoring bookings, respond to messages promtly, manage cacellations; Check-in instructions, and problem resolution, handle guest communication, ensure guest satisfaction and high review scores; Update availability calendars, adjusting pricing and property visibility.
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Royal Caribbean International
May 2015 – Jan 2020
Bartender Sr
Duties: following bar opening and closing procedures, maintain inventory and control of bar stock and order supplies, keep the venue area clean as per the company rules, alcohol consumtion monitoring and deal with dicult or intoxicated customers, responsible to mix and match ingredients in order to create classic and innovative drinks, listen to costumer complaints and suggesting solutions to resolve them, make eye-contact with guests and have good communication skills, reaching sales targets both alone and with the team, responsible of the venue in absence of a supervisor.
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Vilegia Tourism
Jun 2015 – Jul 2015
Travel Agent
VOLUNTEERING-I did volunteering at a travel agency in order to develop my work experience.
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Royal Caribbean International
May 2014 – Jun 2014
Shore Excursion Staff
Trainning Provide information about various tours or tour packages, distribution of tickets, inform all contracted tour operators of their tour counts, be available at the on board desk or on the pier for tour sales, assist with the organization and implementation of tour dispatch, recommend to shore side management any new opportunities of a tour. If required, notify all departments of any change like: schedule, meeting place, new excursions, sold out tours, tender operations.
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Carnival Cruise Line
May 2012 – May 2013
Assistant waitress
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Hotel Bavaria Blu
Apr 2008 – Oct 2011
Constanta
Front Desk Receptionist
Duties: checking guests in and out, maintain guest records and book reservations, register guests and assign rooms, responding to general inquiries, answer incoming calls, knowledge of local attractions and events, complete basic cashier, process correct account payment, provide an outstanding guest experience.
Education
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Great Learning Academy
Mar 2025 – Present
Talent management, Human resources
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Six Sigma Society
Mar 2024 – Present
Lean Six Sigma White Belt Certification
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EF Set Organization
Jan 2023 – Present
English, Level C1- Advanced
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Six Sigma Society
Feb 2005 – Present
Lean Six Sigma Yellow Belt Certification
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Royal Caribbean International
Crisis Management And Human Behavior Course
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Ovidius University
Sep 2008 – Jun 2011
Service, tourism and trade economy, Tourism