Constantin Alexandra, Independent Hospitality Manager

About

With over 10 years of experience in the hospitality and tourism industry, i` ve developed strong skills in customer service, team collaboration, and sales . I worked for top cruise lines like Royal Caribbean and Carnival, where i handled guest interaction, safety responsabilities, inventory duties and achieved sales targets, working under pressure in a multicultural environment In addition, i` m administrating and running a

Booking.com

property account, handling all aspects of client communication and operations, price oers and promotions. Always try to improve my work experience, knowldges and skills.

Experience

Seafront Boutique Apartments

Jan 2020 – May 2025

Independent Hospitality Manager

Manage Booking.com account, monitoring bookings, respond to messages promtly, manage cacellations; Check-in instructions, and problem resolution, handle guest communication, ensure guest satisfaction and high review scores; Update availability calendars, adjusting pricing and property visibility.

Royal Caribbean International

May 2015 – Jan 2020

Bartender Sr

Duties: following bar opening and closing procedures, maintain inventory and control of bar stock and order supplies, keep the venue area clean as per the company rules, alcohol consumtion monitoring and deal with dicult or intoxicated customers, responsible to mix and match ingredients in order to create classic and innovative drinks, listen to costumer complaints and suggesting solutions to resolve them, make eye-contact with guests and have good communication skills, reaching sales targets both alone and with the team, responsible of the venue in absence of a supervisor.

Vilegia Tourism

Jun 2015 – Jul 2015

Travel Agent

VOLUNTEERING-I did volunteering at a travel agency in order to develop my work experience.

Royal Caribbean International

May 2014 – Jun 2014

Shore Excursion Staff

Trainning Provide information about various tours or tour packages, distribution of tickets, inform all contracted tour operators of their tour counts, be available at the on board desk or on the pier for tour sales, assist with the organization and implementation of tour dispatch, recommend to shore side management any new opportunities of a tour. If required, notify all departments of any change like: schedule, meeting place, new excursions, sold out tours, tender operations.

Carnival Cruise Line

May 2012 – May 2013

Assistant waitress

Hotel Bavaria Blu

Apr 2008 – Oct 2011

Constanta

Front Desk Receptionist

Duties: checking guests in and out, maintain guest records and book reservations, register guests and assign rooms, responding to general inquiries, answer incoming calls, knowledge of local attractions and events, complete basic cashier, process correct account payment, provide an outstanding guest experience.

Education

Great Learning Academy

Mar 2025 – Present

Talent management, Human resources

Six Sigma Society

Mar 2024 – Present

Lean Six Sigma White Belt Certification

EF Set Organization

Jan 2023 – Present

English, Level C1- Advanced

Six Sigma Society

Feb 2005 – Present

Lean Six Sigma Yellow Belt Certification

Royal Caribbean International

Crisis Management And Human Behavior Course

Ovidius University

Sep 2008 – Jun 2011

Service, tourism and trade economy, Tourism

Constantin Alexandra

Independent Hospitality Manager

Skills

Languages