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Corinne Preston

Passionate about Helping People!

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Intro
Durban, South Africa
Joined June 8, 2023

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About
Hi, I'm passionate about helping people! I am loyal, patient and hardworking. I pay attention to detail, enjoy working within systems. I am looking for a product that I understand and believe in, so as to adequately assist its clients and customers. Ideally, I'd like to run a full time service desk, where clients can reach out and ask relating questions or give their gripes regarding the products. Helping customers solve problems gives me great satisfaction! I have over 5 years experience as a Customer Service specialist, and more than 20 years experience in the workplace, where I was always well appreciated.
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Experience
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Avantcore
Jan 2018 – Jun 2023
Durban
Customer Onboarding and Support functions
In my role, I exceled at initiating and nurturing relationships with all clients. My responsibilities extended from guiding them through the process of opening essential accounts that seamlessly integrated with our platform to providing thorough onboarding sessions. Beyond the onboarding phase, I was dedicated to addressing the ongoing needs and requests of our clients. In addition to the many client interactions, I was actively involved in the administrative facets of client management. Which included generating invoices and dispatching statements.