Driven individual with a passion for networking and software development, with 10 years of experience working for one of the main ISPs of the country, for over eighteen million end-users. In my previous roles I deployed and maintained installations that provided internet access, VoIP and IPTV services. Now looking for the right position in a growth-oriented company with a positive environment.
Experience
Bosch Service Solutions
Feb 2012 – Jul 2022
Spain
Tier 3 IT support - Video Cloud Platform Specialist.
Developed python scripts for automation of maintenance and monitoring tasks, drastically lowering SLA breaches.
Developed web user interfaces for better readability and faster performance of diagnostic tests.
Tested new firmware versions for STBs, traced bugs and implemented work-arounds.
Assessed and responded to CDN system alerts, prioritizing serious faults to rapidly address downtimes.
