Cristiana Cazangiu , Customer support

About

I am a punctual and motivated person who is able to work in a busy environment and produce high standards of work. I am an enthusiastic, reliable, responsible, self-motivated and hard working person. I am an excellent team worker and am able to take instructions from all levels and build up good working relationships with all colleagues. I am flexible, reliable and possess excellent time keeping skills.

Experience

Bangkok Thai

Sep 2019 – Oct 2020

Usa- Park City

Host/Server

Responsibilities: I welcomed guests in a warm and friendly manner. I respected their dining/lodging needs. I seated guests and managed the seating chart. I monitored restaurant activity to determine seating and dining flow. I responded to guest inquiries and requests in a timely, friendly, and efficient manner. I performed opening and closing duties, as needed. I helped fellow team members and other departments wherever necessary to maintain positive working relationships. I presented restaurant menus and helped customers select food/beverages. I took and served orders. I answered questions or made recommendations for complementary products. Accomplishments: I served and hosted by myself when we were short on staff.

Maxbet

Dec 2018 – Aug 2019

Bucharest

Slot attendant

Responsibilities: I provided customer service to customers. I provided assistance to players, paying out jackpots, and exchanging currency. I provided players with instructions regarding all slot games and i communicated general information about the casino. Accomplishments: I played a crucial role in creating a positive customer experience by providing excellent service and helping customers find what they were looking for.

Grand Sierra Resort

Jun 2018 – Oct 2018

USA- Reno

Cook

Responsibilities: I safely prepared all food prep and food items in accordance with standard hotel recipes and specifications. I read, comprehended, and followed the daily forecasts, menus and recipes in order to produce and delegate the production of all food items for respective work area. I completed food order requisitions using a computer, or pen and paper, to procure the necessary items needed for production in work area. I interacted with hotel guests in order to provide for special requests. I participated in activities of cooks and other team members involved in preparing, cooking and presenting food in accordance with hotel productivity standards, cost controls and special needs. I followed daily sanitation, hand washing and safety codes. Accomplishments: Maintained customer interest in the restaurant by introducing a new dish every week.

Intromarketing

Aug 2016 – Jun 2018

Bucharest

Junior Broker

Responsibilities: As an entry-level trader, my responsibilities were to develop different types of investment strategies for clients. Accomplishments: I provided a high quality guidance to any client who wanted to become more and more profit margin oriented in his trading skill.

Education

University of Bucharest

Oct 2013 – Jun 2016

Bachelor Degree , Business Administration

Cristiana Cazangiu

Customer support

Skills

Languages