With a diverse background in customer service, event management, and restaurant operations. Starting as a sales assistant at 18, I honed my skills in engaging with clients and achieving targets. Working in events, I mastered organization, merchandising, and client communication. As a customer support specialist, I handled dissatisfied clients adeptly. Moreover, my experience in a bustling restaurant environment sharpened my abilities further. With a strong passion for delivering excellence, I am eager to bring my expertise and contribute to its success.
Experience
Blaze
Jan 2023 – Present
Remote
Customer Service Agent
- Welcome clients and engage in conversation.
- Respond to chat requests and concerns via live chat and email.
- Maintain and keep platforms free from inappropriate, and illegal content.
- Ensure that players adhere to the game’s rules and regulations.
Dunnes Stores
Apr 2023 – Jul 2023
Dublin
Catering Assistant
- Provide a fast, friendly, and efficient level of customer service.
- Ensure the regular and systematic cleaning and maintenance of the equipment in the restaurant, both front of house and back of house, ensuring that hygiene and food safety standards are adhered to.
- Prepare and assist with food preparation, setting up counters, and merchandising the restaurant.
- Adhere to specifications, standards, and procedures while at work.
Inovart Eventos e Locação de Equipamentos, R
Sep 2019 – May 2022
Rio de Janeiro
Event Staff
- Concierge services, including reception and accreditation for guests and speakers in conferences and events.
- Assisting with the dismantling and cleaning up after the event.
