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Cynthia Mwangi

Virtual Assistant

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Intro
Nairobi, Kenya
Virtual Assistant and Customer Support at Freelance\ personal projects
Studied VIRTUAL ASSISTANT at ALX AFRICA
Joined July 26, 2025

Skills

Languages

English
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Fluent
About
I am a highly organized and dependable professional with a strong background in data entry, administrative support, account management, and customer service. I excel at maintaining accurate records, optimizing day-to-day office operations, and managing client accounts with precision and care. With a proactive approach and a keen attention to detail, I consistently ensure smooth workflows and effective communication across teams and clients. I take pride in delivering exceptional customer experiences, resolving inquiries efficiently while building lasting relationships. My commitment to excellence and adaptability allows me to thrive in dynamic, fast-paced environments.
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Experience
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Freelance\ personal projects
May 2025 – Present
Nairobi, Kenya
Virtual Assistant and Customer Support
Provided virtual assistance services to entrepreneurs and friends , including email management, data entry, and basic customer support via messaging platforms. Assisted in handling inquiries, scheduling, and providing timely responses to client and customer queries. Developed strong communication, multitasking, and time-management skills while using tools like Gmail, Google Docs, and WhatsApp Business to maintain smooth operations.
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ALX AFRICA
May 2025 – Jun 2025
KENYA
VIRTUAL ASSISTANT TRAINEE
Education
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ALX AFRICA
Mar 2025 – May 2025
VIRTUAL ASSISTANT