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cynthia otieno

I am a dedicated customer service professional with knowledge of service delivery and maintaining professional relationships.

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Intro
Nairobi, Kenya
Import & Export
Joined October 20, 2023

Skills

Languages

English
-
Fluent
About
I am a strong communicator, an excellent collaborator, a focused problem solver and commercially aware. I have experience with dealing with customers, working on time-sensitive projects. I am a high achiever my interest is to add value and bring my skills to help the company grow
Experience
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kryptonite outsourcing company
Jan 2023 – Jun 2023
nairobi
cold caller
leveraged crm database to manage customer data,log calls and other activities and generate reporting to deliver actionable insights and develop sales pipeline.
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Jumia
Nov 2020 – Dec 2022
nairobi
customer service
Answered customer telephone calls promptly to avoid on-hold wait times.
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wines of the world
Jan 2020 – Nov 2020
nairobi
sales representative
negotiated contracts with. clients and developed relationship with key personnel.