The friendliness of the staff at the Frontier Airlines Idaho Falls Office truly stood out during my visit. I wasn’t sure what to expect, but as soon as I walked in, someone greeted me with a smile and asked how they could help. I needed to confirm some travel documents and ask a few questions about check-in policies. The agent answered everything in a clear and professional way and didn’t rush me at all. It felt like they genuinely cared that I had all the information I needed. It’s refreshing to have that level of personal interaction. These days, it’s rare to find people in customer service who really go the extra mile. I left feeling not only prepared but also valued as a customer. It’s this kind of service that earns my loyalty.
