Daniel Barrios

I am a person focused on customer satisfaction. I have experience in the area of customer service, and as a video editor and subtitles.

Message

Intro

Bogotá, Colombia

Studied executive film and television producer at Zona 5

Joined April 22, 2022

Skills

Languages

Spanish

Native or Bilingual

English

Intermediate

About

I am a person focused on customer satisfaction I have 12 years of experience in the area of customer service. I studied executive production for film and television. I have experience as a production assistant and as a video editor. I handle confidential information, leadership, learning capacity in the assigned position, good communication, teamwork contributing to the growth of the organization, high quality focused within a framework of ethical and moral values, sense of belonging, always with responsibility and professionalism. Presentation and analysis of reports, monitoring of indicators, evaluation and control of results focused on administrative areas. Pro-active, orderly, methodical, with problem-solving capacity and excellent results-oriented communication, to function in dynamic work environments. English management 70%

Experience

BAM producer

Aug 2020 – Nov 2021

bogotá - Colombia

production assistant

Management of requests for permits, purchase of supplies, cast data for location, hiring. Investigation of locations and scenery. Execution of procedures with areas respectively involved with the production of the event. Participation in production of photos Movistar Gurús, Pilsen Christmas, Sundown, Pilsen Q4, OMO.

Virgin mobile colombia

Sep 2013 – Mar 2017

bogotá - Colombia

customer service agent

Customer service advisor through the customer service line. Resolution of PQRs and activations through the Chat of the company's website. Floor supervisor in charge of providing constant help to advisors in real time and quality monitor. Director and editor of two radio programs of the company. Advisor in the technical support area. Back office analyst in charge of PQR resolution.

Education

Zona 5

Feb 2014 – Jun 2015

technical, executive film and television producer

Daniel Barrios

I am a person focused on customer satisfaction. I have experience in the area of ​​customer service, and as a video editor and subtitles.

Skills

Languages

I am a person focused on customer satisfaction. I have experience in the area of customer service, and as a video editor and subtitles.