Daniel Resurreccion

Customer Service and Technical support

Message

Intro

Taytay Rizal, Philippines

Studied engineering. at Pamantasan Lungsod ng Pasig

Consumer Services

Joined March 15, 2023

Skills

Languages

English

Advanced

About

Experienced and driven call center agent with a proven track record of helping to lead companies to further success with effective marketing and superb customer service skills. Possesses excellent communication skills, allowing for the cultivation of positive and mutually beneficial business relationships.

Experience

Valor Global Ph.

Jun 2021 – Feb 2023

Taguig, Philippines

Customer Financial services

helping customers with a wide variety of common transactions like making deposits, withdrawing money, checking their balances, and paying their bills.

FBC ASIA PACIFIC INC

Aug 2021 – Feb 2022

Pasig, Philippines

Care and Technical support

Responsible for answering and resolving advanced product technical-support questions received from customers. Assist customers with remote installation of new or to rebuild existing computer's configure hardware, peripherals, services, settings, directories, storage, among others

Results Cx

Sep 2018 – Feb 2020

Pasig, Philippines

Customer Care Rep

Handling customer complaints. Maintaining customer records by updating their account information. Recommending potential products and services to suit a customer's needs.

Education

Pamantasan Lungsod ng Pasig

Mar 2014 – Jul 2016

undergrad, engineering.