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Daniela manrique varón

Customer Service Representative

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Intro
Almería, Spain
Studied Culinary Arts at Basque Culinary Center
Studied Culinary Arts at Universidad de La Sabana
Outsourcing/Offshoring
Joined September 13, 2022

Skills

Languages

Spanish
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Native or Bilingual
English
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About
I am a Colombian cook, but I explored the Customer Service field due to the pandemic and I have felt in love with it!I have experience in the BPO industry as a customer care agent supporting customers, taking payments, and scheduling service appointments via phone, emails, and chats.
Experience
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Sunrun
Nov 2020 – Jul 2022
Remote
Customer Care Agent
Supporting customer via phone, email and live chats. Taking payments. Guiding customers through troubleshooting of their solar systems. Scheduling service appointment when needed.
Education
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Basque Culinary Center
Feb 2018 – Oct 2018
Master, Culinary Arts
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Universidad de La Sabana
Jan 2011 – Nov 2015
Bachelor, Culinary Arts
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