Daniela Montes de Oca Escalona, Administrator

About

I studied Administration and I perform very well in the administrative areas, management and control of money flow management, customer service and other skills as an administrative assistant.

Experience

Servicios Especializados deTelemarketing S.A.C

Apr 2021 – Oct 2021

Lima Peru

customer service

• Answering calls, for taking orders and registering in the system. • Customer service with problems with orders, and referral to areas of escalation of cases.

Win Tecnologies INC, S.A

Jul 2018 – Apr 2021

Lima Peru

Finance Assistant

• Register, verify and authorize customer payments through banks, cash, POS and/or payment gateways. • Record and calculate payments to suppliers, customers in general and staff. • Calculate payroll, bonuses and other labor payments. • Prepare bank and cash movements reports daily and at the end of the month. • Review of processes and issuance of suggestions for changes and activities. • Attention collaborators, customers and suppliers by telephone, ticket systems (freshdesk), support platform (hubspot). • Attend requirements of the General Manager.

COMERCIALIZADORA ALIANZA C.A.

Apr 2017 – Apr 2018

Barquisimeto, Venezuela

HUMAN RESOURCES ASSISTANT

• Register, verify and authorize entry of workers to employee payroll. • Calculate fortnightly payroll of seven companies, with all their variable incidents. • Execute the first personnel selection filter for the required areas for later review and/or approval by the area manager. • Visit each bakery twice a month to resolve and attend to workers' queries and deliver payment receipts. • Request labor calculations according to requirements to the responsible law firm.

EMPAQUETADORA DE ALIMENTOS LÁCTEOS, EMPALACT

Aug 2016 – Aug 2017

Barquisimeto, Venezuela

ADMINISTRATIVE ASSISTANT

• Calculate weekly payroll for plant workers. • File documents and employee files. • Deliver payment receipts and attention to worker queries. • Review of payroll calculation formats. • Make cash payments.

PANADERIA Y PASTELERIA DEL OESTE

Oct 2016 – Mar 2017

Barquisimeto, Venezuela

ADMINISTRATIVE ASSISTANT

• Record customer payment receipts. • Make pre-orders of supplies to suppliers. • Opening and closing of box. • Pay vendor bills by check, cash, or bank transactions. • Calculate weekly payroll. • Prepare bank reconciliation and report of daily movements per month.

Education

Universidad Nacional Experimental Simon Rodriguez

Oct 2010 – May 2017

Bachelor of Human Resources Administration, administration

Daniela Montes de Oca Escalona

Administrator

Skills

Languages