Dāniels Liecis, Project Manager | Engagement Manager | Digital Marketing

About

Motivated Project & Engagement Manager who applies knowledge of gamification systems to increase client engagement. Adept at analyzing client requirements and maintaining productive client relationships. Specialize in effective understanding of people and prioritizing their needs.

Experience

Club "The House" - Youth for United Europe

Sep 2021 – Jan 2023

Project ManagerProject

Achievements: ►▪️ Created a long-term engagement plan for NGO volunteers. Overall volunteer activity was increased several times within a year. ►▪️ Developed internal system and guidelines for cross-departmental collaboration. 3 activities were created with 3 different departments and 20+ volunteers. ►▪️ Managed 10+ country-wide conferences, live streams, and activities with volunteer teams. Two conferences reached 1500+ Latvian viewers with no marketing budget. ►▪️ Implemented several quality management methods. Improved meeting efficiency, goal-directed behavior, and conflict resolution.

The National Youth Council of Latvia

Nov 2021 – Dec 2022

Latvia

Member of the board & Project ManagerMember

Achievements: ►▪️ Developed youth involvement strategy and execution plan for Erasmus+ agency. ►▪️ Coached 10+ youth councils on how to attract and retain long-term volunteers. ►▪️ Built an operating volunteer system that managed 80+ volunteers for festivals and long-term involvement in the NGO. ►▪️ Created social impact toolkits to understand how different types of actions can impact local communities' involvement in NGOs ►▪️ Wrote a volunteer management manual with 40+ topics, which teaches how to create a volunteer management system in any institution from scratch.

Goexanimo Esports Agency

Oct 2020 – Jun 2021

Marketing & Community ManagerMarketing

Achievements: ►▪️ Optimized website for SEO and created over 25 in-depth articles. ►▪️ Created digital events for the company's community which increased activity and ensured the flow of new members. Improved the infrastructure of the community. ►▪️ Took care of community security, resolving conflicts, and recruitment of moderators. Ensured community users had a feeling of a safe atmosphere. ►▪️ Communicated with potential and existing companies' community partners and established joint advertising campaigns.

Gaming Until End

May 2016 – Jul 2019

Community Marketing Executive Director

Achievements: ►▪️ Created strategic E-Marketing plans and executed with a team of 30+ people. Reached over 100 thousand people by using 10+ different marketing strategies. ►▪️ Created 30+ zero-cost events to entertain the community, reach new people, and increase the existing member activity. ►▪️ Improved CRM every 2 weeks. Achieved excellent results, 40+ thousand messages sent daily in our communication platforms with gamification systems. ►▪️ Addressed member requests & concerns, and built relationships between clients.

Education

Limbažu County Gymnasium

Sep 2018 – Jun 2021

High School Diploma

Dāniels Liecis

Project Manager | Engagement Manager | Digital Marketing

Skills

Languages