Danny Perez, Help Desk • Sales Rep • Assistant Editor

About

I excel at delivering top-notch service to customers. With my proficiency in Microsoft Office and Mac software, I handle spreadsheets and important files with ease. Attention to detail is my forte, and I'm always up for the fast-paced hustle. On top of that, I've got experience as a solar sales representative and a background in the film industry, where I've tackled various tech software and project creations. Organization is key, and I bring that to every project I work on.

Experience

Freelancer

Mar 2020 – Present

Remotely

Assistant Editor

• Knowledge with Windows & MAC software • Creating & Organizing Projects Transcribing • Importing/Transcoding Files • Avid • Premiere Pro Scripting • Audio Syncing Camera Grouping DIT • Editing String-outs

Clean Energy Solutions

Mar 2021 – Oct 2023

Los Angeles, CA

Sales Representative

• Identified potential customers, assessed customer needs and interests, and provided information on product features. • Maintained accurate records of customer interactions, including contact information, financial transactions, and other relevant data. • Provided technical support to existing customers regarding installation, maintenance, and troubleshooting of solar systems. • Resolved customer complaints in a timely manner while maintaining positive relationships.

Target

Jul 2019 – Jan 2021

Santa Clarita, CA

Customer Service Associate

• Resolved customer inquiries in a timely manner. • Assisted customers with returns, exchanges, refunds, and other transactions as needed. • Answered phone calls from customers promptly and courteously. • Provided accurate quotes for requested products or services. • Compiled daily sales reports for management review.

Education

University of Central Florida

Dec 2019 – Dec 2023

Bachelors of Arts, Computer Science

Danny Perez

Help Desk • Sales Rep • Assistant Editor

Skills

Languages