Darby Boyles, Customer Service Representative

About

Adaptable high school graduate from East Limestone Highschool (3.7 GPA), with around 10 years of work experience. Aiming to leverage proven knowledge of adequate communications and safety training to successfully fill the role at your company. Frequently praised as proactive by my peers, I can be relied upon to help your company achieve its goals.

Experience

FedEx

Nov 2021 – Feb 2022

huntsville, al

Logistics Specialist

•Deliver or route materials to departments, using work devices, such as handtruck, conveyor, or sorting bins. •Pack, seal, label, and affix postage to prepare materials for shipping, using work devices such as hand tools, power tools, and postage meter. •Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications. •Requisition and store shipping materials and supplies to maintain inventory of stock. •Obey traffic laws and follow established traffic and transportation procedures. •Inspect and maintain vehicle supplies and equipment, such as gas, oil, water, tires, lights, or brakes, to ensure that vehicles are in proper working condition. •maintain the tools or equipment found on commercial vehicles, such as weighing or measuring devices.

big lots

Nov 2019 – Nov 2021

athens, al

cashier / stocker

•Receive payment by cash, check, credit cards, vouchers, or automatic debits. •Request information or assistance using paging systems. •Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. •Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items. •Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. •Calculate total payments received during a time period, and reconcile this with total sales. •Issue receipts, refunds, credits, or change due to customers. •Assist customers by providing information and resolving their complaints. •Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners. •Greet customers entering establishments. Answer customers' questions, and provide information on procedures or policies. Process merchandise returns and exchanges. • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. •Stock shelves, and mark prices on shelves and items.

Tabs Market

Feb 2018 – Sep 2019

athens, al

Cashier

•Cash checks for customers. Issue trading stamps, and redeem food stamps and coupons. •Supervise others and provide on-the-job training, •Calculate total payments received during a time period, and reconcile this with total sales. •Receive payment by cash, check, credit cards, vouchers, or automatic debits. •Issue receipts, refunds, credits, or change due to customers.

Mac's Sportsbar

Jul 2017 – Nov 2017

athens, al

Server

•Check with customers to ensure that they are enjoying their meals and take action to correct any problems. •Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties. •Inform customers of daily specials. •Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests. •Remove dishes and glasses from tables or counters, take them to kitchen for cleaning. •Perform cleaning duties, such a sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom. •Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee. •Write patrons food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff. •Prepare checks that itemize and total meal costs and sales taxes. •Take orders from patrons for food or beverages. •Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages. •Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. •Present menus to patrons and answer questions about menu items, making recommendations upon request. •Clean tables or counters after patrons have finished dining.

Walgreens

Jan 2015 – Jan 2017

huntsville, al

Pharmacy Technician

•Receive written prescription or refill requests and verify that information is complete and accurate. •Receive and store incoming supplies, verify quantities against invoices, check for outdated medications in current inventory, and inform supervisors of stock needs and shortages. •Order, label, and count stock of medications, chemicals, or supplies and enter inventory data into computer. •Operate cash registers to accept payment from customers. •Transfer medication from vials to the appropriate number of sterile, disposable syringes, using aseptic techniques. •Supply and monitor robotic machines that dispense medicine into containers and label the containers. •Prepare and process medical insurance claim forms and records. •Deliver medications or pharmaceutical supplies to patients, nursing stations, or surgery. •Compute charges for medication or equipment dispensed to hospital patients and enter data in computer. •Restock intravenous (IV) supplies and add measured drugs or nutrients to IV solutions under sterile conditions to prepare IV packs for various uses, such as chemotherapy medication. •Price stock and mark items for sale. •Establish or maintain patient profiles, including lists of medications taken by individual patients. Maintain and merchandise home healthcare products or services. •Maintain proper storage and security conditions for drugs. •Answer telephones, responding to questions or requests. •Prepack bulk medicines, fill bottles with prescribed medications, and type and affix labels. • Mix pharmaceutical preparations, according to written prescriptions. •Clean and help maintain equipment or work areas and sterilize glassware, according to prescribed methods. •Price and file prescriptions that have been filled. •Assist customers by answering simple questions, locating items, or referring them to the pharmacist for medication information.

Education

East Limestone Highschool

Darby Boyles

Customer Service Representative

Skills

Languages