Professional with experience in fast-paced Fintech and Forex environments, with strong skills in customer support, CRM systems, and structured process execution. I am interested in remote roles in customer support, content moderation, or trust & safety environments. I am highly focused on understanding user needs, resolving issues efficiently, and maintaining high-quality service under pressure. I consider my strengths to be attention to detail, adaptability, and strong communication skills in client-facing roles. I am comfortable working with guidelines, handling sensitive information, and managing multiple tasks in dynamic environments. I am motivated by roles where accuracy, responsibility, and user experience are key priorities.
Experience
Tradequo
Jun 2023 – Present
Limassol, Cyprus
CUSTOMER RELATIONSHIP MANAGER
I am a professional with experience in fast-paced Fintech and Forex environments, where I developed strong skills in client interaction, CRM systems, and structured process adherence. I am passionate about understanding user behavior, identifying needs, and ensuring accurate and compliant handling of information. My approach combines strong interpersonal skills with attention to detail and a high level of responsibility when working with guidelines and sensitive content. I am a tenacious problem-solver who performs well under pressure, consistently maintaining quality and efficiency while following strict operational standards. With a background in customer support, sales operations, and social work studies, I bring both analytical judgment and human understanding to user-facing and content evaluation environments. Ultimately, I am driven by delivering accurate, reliable outcomes that ensure a safe and high-quality user experience.
