Darlenys Rueda, Hard-working woman makes use of her interpersonal skills to achieve goals of a company that focuses on customer satisfaction.

About

Dedicated customer service representative dedicated to providing quality care for ultimate customer satisfaction. Bilingual, hardworking, and ready to join my next team.

Experience

CANGURO Electronic store

Apr 2020 – Aug 2021

Maturín, VENEZUELA

ELECTRONIC SALES ASSOCIATE

• Increased sales of electronic goods by 20% per month through dedicated selling efforts. • Introduced the concept of “test first, buy later” which increased customer interest in the store more than the next-door competitors. • Greet customers as they arrive at the store and indulge them in conversation to determine their electronics buying needs. • Utilized strong negotiation, communication and persuasive abilities to positively impact sales and revenue.

Oliccett liquor store

Mar 2018 – Oct 2019

Maturín, VENEZUELA

ASSISTANT MANAGER

Assist with the day to day operations of the liquor store, including; stocking and storing of merchandise; displaying merchandise; maintaining overall appearance of the store; ringing sales, customer service and cash handling.

Centro Médico Oriental de Salud

Mar 2016 – Nov 2017

Maturín, VENEZUELA

ADMISSIONS REPRESENTATIVE (HOSPITAL)

Verified patient’s indentity, secured payments, prepared admission folders and provided patients with information by explaining hospital admission policies, time of admission, room selection, tv and video rentals, telephone availability, cell phone restrictions; answering inquiries.

Education

Experimental Simón Rodríguez University

Sep 2018 – Sep 2021

Business Administration, major in Human Resource Management (Still in progress)

Darlenys Rueda

Hard-working woman makes use of her interpersonal skills to achieve goals of a company that focuses on customer satisfaction.

Skills

Languages