Highly organized and detail-oriented with strong background in IT support. Adept at managing administrative tasks, data accuracy, and scheduling complexities with efficiency and professionalism. Possesses excellent email communication skills, a sharp memory for details, and a patient approach to handling difficult interactions. Previous experience as a Desktop Support Technician, providing technical troubleshooting, system maintenance, and user support. Combines analytical problem-solving with exceptional attention to detail to streamline operations and enhance productivity.
Experience
Enterprise Engineering
Mar 2011 – Oct 2013
FAA, William J. Hughes Technical Center 109 Amelia Earhart Blvd, Egg Harbor, NJ 08234