David Nsofu, Financial Operations & Treasury Operations Supervisor | Support Function | Virtual Assistant | Graphic designer

About

Motivated and detail-oriented banking professional with over 6 years of progressive experience in financial operations, reconciliation, and regulatory reporting. Demonstrated excellence in leading automation initiatives, ensuring BOZ compliance, and driving operational innovation. Adept at managing high-volume account reconciliations, enhancing feedback loops, and streamlining workflows through Lean Six Sigma practices. A certified Yellow Belt in Process Efficiency, with proven leadership in UAT execution, dashboard design, and team development. Recognized for creative problem-solving, stakeholder collaboration, and fostering a culture of accountability and innovation. Core Competencies ❖ Reconciliations (Nostro, Suspense, Public Sector Regulatory – NHIMA, ZRA, NAPSA, AIT, GSB,WC) ❖ Process Optimization & Lean Six Sigma (White & Yellow Belt) ❖ Stakeholder Engagement (Business Intelligence, Global Markets, Treasury, IT, External Regulators – NHIMA,ZRA and NAPSA) ❖ IntelliMatch Configuration & Automation ❖ Compliance Monitoring & Risk Mitigation ❖ Team Leadership, Culture Building & Innovation Engagement ❖ Graphic Design, Digital Marketing & Communication ❖ Virtual Assistance & Administrative Support

Experience

FNB Zambia

Feb 2024 – Present

Team Leader – Financial Operations & Treasury Operations

❖ Lead reconciliation of high-volume accounts (Nostro, suspense, etc.) across multiple currencies. ❖ Drove IntelliMatch automation upgrades, reducing manual reconciliations. ❖ Led successful UAT for BOZ submissions, ensuring regulatory compliance. ❖ Introduced email stats dashboard and proposed EOD reconciliation report for exception tracking. ❖ Collaborated cross-functionally with BI, Treasury, GMO, and IT for faster issue resolution. ❖ Developed monthly clearance rate tracking and implemented root cause trend analysis for team. ❖ Actively contributed to internal culture through peer recognition and creative content creation

FNB Zambia

Oct 2018 – Jan 2024

Reconciliation Clerk for Financial Operations & Treasury Operations

• Reviewing and reconciling daily transactions, including wire transfers, ACH transfers, and cash receipts • Investigating and resolving any discrepancies in a timely manner • Preparing reports and analysis to identify any potential issues or trends • Collaborating with other departments to ensure proper financial procedures and controls are in place • Maintaining accurate and up-to-date records of all financial transactions • Assisting with month-end close activities and preparing financial reports as needed • Communicating with internal and external stakeholders to resolve any financial issues or concerns • Reviewing and reconciling daily transactions, including cash movements, foreign exchange transactions, and bank account transfers • Maintaining accurate and up-to-date records of all treasury transactions • Providing support to other treasury functions, such as cash management and forecasting, as needed.

AMG Global Chartered Accountants

Jul 2018 – Sep 2018

Audit Assistant

• Check, inspect and reconcile bank deposits and payments. • Check all accounting and clients’ databases are updated and functioning properly. • Study, inspect and assess, budgets, balance sheets and other related financial statements and records. • Review and recommend changes in internal audit controls. • Check and verify accounting books and records are in conformity with industry practices and corporate policies

Zoona Transactions International Limited

Aug 2017 – Aug 2018

Lead Teller

▪ Processing new account applications, including collecting identification documents and contacting references. ▪ Overseeing the day-to-day operations of the booth by ensuring that financial policies are followed, and accounting procedures are followed. ▪ Helping customers with basic transacting needs such as depositing and withdrawing . ▪ Providing excellent service to customers by answering questions about products and services offered, processing transactions at teller stations, and providing general financial advice.

Education

University of Namibia

Feb 2011 – Nov 2016

Honours, Bachelor of Accounting

David Nsofu

Financial Operations & Treasury Operations Supervisor | Support Function | Virtual Assistant | Graphic designer

Skills

Languages