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Daymand Voynov

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Intro
Samokov, Bulgaria
Joined September 9, 2022

Skills

About
I am interested in joining your team.I bring to the table a strong customer service mind-set combined with technical skills honed throughout my 5 years of helpdesk experience. Key strengths include: High-volume ticket management. In my current position as helpdesk support specialist for Wiltsgrove ltd, I handle 1,725+ tickets per month, fully resolving and documenting issues for future reference. A track record of consistently meeting or exceeding performance targets correlated with call handling and customer satisfaction goals. Technical knowledge: Microsoft Active Directory Services LAN, WAN and Wi-Fi network technology (DNS, DHCP, NTP, SNMP, MS Office 365/Exchange. if you are seeking an experienced, tech-savvy and customer service-oriented helpdesk technician with the proven ability to establish excellent relationships with customers, employees, vendors and manufacturers, we should speak. I look forward to learning more about this position and can be reached at +447915462965 or daymand@mail.com.
Experience
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Wiltsgrove ltd
Jan 2017 – Aug 2022
Birmingham
Manager Assistant