Results-driven Sales and Customer Service Specialist with over eight years of experience in inbound/outbound sales, appointment setting, and customer retention. Adept at engaging with prospects, understanding client needs, and closing deals through tailored solutions. Proficient in handling voice, chat, and email support across diverse industries, including tech support, automotive services, and junk removal.
Skilled in CRM and sales tools such as Salesforce, Oracle CRM on Demand, Apollo, 1CRM, FrontApp, Linksys, LeadsGorilla, and ZOHO, Agiled ensuring seamless client management, follow-ups, and lead nurturing. Experienced in working remotely across multiple time zones, with a proven track record of exceeding sales targets and delivering exceptional customer service. Looking to leverage expertise in appointment setting and lead conversion to drive business growth.