Hello! I’m Deborah Idehen, a results-driven Virtual Assistant with extensive experience in optimizing operations and boosting productivity for businesses. I’ve had the privilege of working with top-tier organizations like Lounge97 and Ipsos, where I’ve consistently delivered exceptional administrative support and streamlined processes, saving both time and resources for my teams.
In my previous roles, I’ve:
- Managed and optimized schedules for executives, ensuring over 95% on-time completion of key meetings and events.
- Handled customer inquiries and support tickets, achieving a 98% customer satisfaction rate in resolving issues promptly and professionally.
- Led and supported data entry projects, maintaining a 99% accuracy rate while processing high volumes of information.
- Managed email inboxes, filtering and organizing communications to reduce response times by 40%, improving overall workflow efficiency.
- Coordinated virtual events and meetings with seamless execution, resulting in 100% attendance for high-priority sessions.
My focus is always on delivering efficiency and exceptional service, whether through optimizing administrative tasks, improving workflows, or providing high-level customer support. I’m passionate about helping businesses thrive by staying organized and on top of their goals.
If you’re looking for a professional Virtual Assistant to increase your team’s productivity and enhance operations, I’d love to connect and discuss how I can help you achieve your objectives!
Experience
Lounge97
Jan 2024 – Dec 2024
Lagos, Nigeria
Virtual Assistant
As a Virtual Assistant, I manage schedules, emails, travel, and customer support while ensuring efficient communication and task organization. I handle data entry, social media, project coordination, research, and invoice processing. My role involves streamlining operations to help teams stay organized, productive, and focused on their goals.
