I have more than 5 years in customer service from different professional fields
Experience
Cigna
Sep 2000 – Nov 2023
Nairobi
Intake Care Associate Analyst
- Processing guarantees of payment for clients.
- Provide utmost care to customer requests and inquiries within stipulated TATs
- Make phone calls to customers and hospitals whenever required
- Support in training of new recruits
- Oversee and review trainee's progress
Education
Maseno University
Sep 2009 – Nov 2013
Bachelor's Degree, French studies and world religions