Dedicated Customer Service professional with 3 years in a fast paced environment seeking an opportunity with a team-oriented company. Aiming to use experience and communication skills to resolve, enhance, and transform the face of client/ customer interaction. Adept at handling wide range of contact methods while accurately documenting customer issues and providing first class service with every interaction.
Experience
Nice Tax Services
Nov 2018 – Apr 2022
Brooklyn Center Mn
Seasonal Administrative Assistant / Inbound and Outbound Call Specialist
Prepared tax documents for filing
-Answered all outbounds calls
-scheduled appointments
-Assisted customers with all general inquiries and requests
-Entered customer info into system in preparation for their appointments
