Dena Darnell, The most organized, self-motivated, and caring person I have ever met!

About

Dynamic leader with proven track record of successfully managing projects and initiatives and achieving desired business objectives. Skilled in developing and executing strategies, managing budgets and resources, and leading cross-functional teams. Expert in travel management, expense tracking, schedule coordination, and offering high-level administrative support to senior-level staff. Superb communicator and well-versed in organizing large events that consistently produces tangible outcomes that exceed expectations.

Experience

LSU Health Shreveport

Apr 2023 – Present

Shreveport LA

Graduate Medical Education Program Administrator

Allergy, Immunology & Neonatal-Perinatal Medicine – LSUS HEALTH • Teams with Business Manager and manages $700K annual budget. Schedules all applicable travel planning, itineraries, reimbursements, educational, testing, and meeting expenses. • Organizes, plans, and conducts meetings, seminars, and events for 200+ faculty members and clients. For the Neonatal and Perinatal Medicine Program, I schedule bi-weekly grand rounds for the entire Pediatrics Department to ensure they maintain their mandatory licensing requirements of continued medical education. Additionally, I schedule 10 monthly meetings for the department. Regarding the Allergy Program, I organize 4 weekly meetings plus any additional meetings as they arise. I schedule extracurricular/graduation dinner events and hundreds of interviews annually for future fellowship candidates. • Creates reports, presentations, and other materials for executive staff. • Develops and implements program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission. By adhering to the established curriculum criteria, fellowship trainees can successfully graduate and take their boards to become specialized physicians. • Provides ongoing direction and leadership for program operations. • Organizes education activities that support program curriculum and adhere to national requirements. • Organizes and updates state databases, records, and other information resources. • Manages supervisor itinerary and appointments and streamlines scheduling procedures.

LSU Health Shreveport

Apr 2022 – Apr 2023

Shreveport LA

Graduate Medical Education Specialist in Internal Medicine Residency

Internal Medicine Residency Program • Partnered with Business Manager and managed $6.4M annual budget and financial contracts for 92 residents and faculty members. • Promoted/advised management on Equal Opportunity (EO) during candidate interviews/selections, ensured diversity and inclusion throughout the department. Candidates are vectored and selected worldwide from all countries. • Planned, formulated, and assessed goals, policies, and activities designed to implement educational objectives and performance standards. • Tracked educational program progress to identify strengths and opportunities. Upkept multiple licenses for continued practice for all fellows and program faculty. • Liaised between faculty, staff, and administrators to coordinate educational program delivery. • Attended professional educational and developmental meetings to support accreditation and grant writing. • Orchestrated numerous Continuous Process Improvement (CPI) conferences to streamline program requirements, processes, and procedures for fellowship residents, key leaders, and licensed physicians.

WEBSTER PARISH SCHOOL BOARD

Jul 2021 – Apr 2022

Doyline LA

High School ELA Educator

• Developed communicative relationships with students and parents to support learning. • Created engaging lesson plans, fostered culture of discovery, and provided well-organized classroom structure to help students succeed in program. • Planned, developed, and executed lessons reflecting high school curriculum and core educational standards. • Fostered positive and pleasant classroom culture while maintaining learning development goals. • Consulted with teachers in other disciplines to identify and adopt successful instructional strategies. • Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports to gauge performance. • Utilized data to inform instructional decisions and personalize learning.

TEXAS DEPT. OF HEALTH AND HUMAN SERVICES

Oct 2019 – Jul 2021

Centerville TX and Marshall TX

Texas Works Advisor

• Utilized SNAP, TANF, Medicaid, and MEPD Government programs. • Processed and certified documents for accuracy and compliance with government regulations. • Communicated with people from various cultures and backgrounds on application process. • Devised and implemented strategies to streamline eligibility verification processes. • Grasped appeals process, complaints, investigation referrals, ombudsman, and data corrections • Adhered to strict HIPPA laws and properly disposes of private information. • Used computer-aided guidance packages such as skills assessment tools, career planners, psychometric tests, and personal inventories to assist clients in determining strengths and weaknesses.

TEXAS DEPT. OF CRIMINAL JUSTICE

May 2019 – Oct 2019

Lovelady TX

Human Resource Specialist

• Directly reported to Warden and HR Manager • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave, and employee assistance. • Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures. • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations. • Resolved employee complaints and grievances successfully through mediation and collaboration. • Partnered with senior leadership to establish and develop corporate and HR policies and procedures. • Developed and implemented onboarding and orientation programs for new employees. • Reduced expenses by analyzing compensation policies and implementing competitive programs while ensuring adherence to legal requirements.

TEXAS DEPT. OF FAMILY AND PROTECTIVE SERVICES

Nov 2016 – May 2019

Palestine TX

Conservatorship Caseworker

• Maintained high level of client confidentiality, following strict guidelines, and recommendations. • Assessed needs of each client and recommended appropriate services and resources. • Monitored case progress for timely completion and compliance with applicable regulations. • Conducted home visits to assess living environment and provided appropriate referrals. • Offered support and direction to families and coordinated with court system and other community agencies for treatment. • Documented progress in treatment plans, educational, and recreational activities and maintained updated case records. • Provided crisis intervention and case management services to child, family, and legal guardians. • Facilitated group therapy sessions to help clients develop coping skills and improve communication.

DR. BLAISE FERRARACCIO'S NEUROLOGY Private Practice

Feb 2012 – Feb 2014

Nacogdoches TX

Clinic Manager

• Enforced adherence with HIPAA regulations and other relevant laws and regulations to maintain compliance. • Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out. • Monitored duties assigned to personnel to promote high levels of patient care and job efficiency. • Created and implemented policies to improve operational efficiency and patient care quality. • Leveraged patient feedback and performed continuous process improvements to streamline day-to-day business operations and patient satisfaction. • Budgeted for resources to control expenditure and maximize profits. • Liaised with health insurance companies to process insurance claims and maximize reimbursements.

Education

Steven F. Austin State University

Aug 2006 – May 2012

Bachelor of Science, Hospitality

Grapeland High School

– May 2006

Diploma, Grade School

Dena Darnell

The most organized, self-motivated, and caring person I have ever met!

Skills

Languages