I'm a dedicated and collaborative leader with over 10 years customer service experience. I have a proven ability to lead teams and drive results, through my experience in project management and my natural ability to motivate others. I’m committed to creating a positive work environment and am always looking for ways to help my team grow and succeed.
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Experience
ContactPoint 360
Apr 2022 – Mar 2023
Montego Bay, Jamaica
Operations Supervisor
Recruit, interview, hire, and train new staff.
Oversees the daily workflow of the department.
Provide constructive and timely performance evaluations.
Handle discipline and termination of employees in accordance with company policy.
