I am a proactive, persistent and competitive person who is looking forward for a job improvement to grow both personally and professionally, I like to work in a teams and I consider myself a good leader, I put all my effort into giving personalized attention to each client, customer satisfaction is the most important.
Experience
Piazza Castello
Mar 2021 – Present
Madrid
Waitress
• Costumer services
• Multitasking
Smartrentals
Jan 2017 – Mar 2020
Madrid
Receptionist
• Welcoming the guests
• Check-in and check-out
• Informing the guests about our policies
• Providing information about interesting point of the city
• Reservations management
Hotel Plaza Maria
Jan 2012 – May 2013
Honduras
Receptionist
● Checking the rooms daily and see that they were in perfect conditions and clean.
● Reception-check in and check out of the guests.
● Reservation management
● English interpreter.
El Dorado Check Cashing
Jan 2008 – Jun 2010
Georgia
Clerk
● Checking cash for the costumers.
● Offering new services such as money transfer and international call offers.
● Increasing sales in different branches of the company.