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Deosi Means

IT Specialist

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Intro
Powder Springs, United States
Associate at The UPS Store
Computer & Network Security
Joined October 4, 2024

Skills

Languages

English
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Native or Bilingual
Spanish
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Basic
About
Im personally looking forward to advancing my small IT career and adding new experiences on my resume.
Experience
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The UPS Store
Apr 2024 – Present
2690 Cobb parkway SE
Associate
Assisted customers with shipping, packaging, and printing needs, ensuring accuracy and quality in service. Provided knowledgeable guidance on shipping options, costs, and package tracking. Processed payments, handled cash transactions, and maintained an organized workspace. Managed store inventory and ensured stock levels were sufficient for daily operations. Built strong customer relationships by providing professional, friendly, and efficient service. Handled customer inquiries and resolved issues to maintain satisfaction and loyalty. Collaborated with team members to meet store performance goals in a fast-paced setting.
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Lockheed Martin INC
Sep 2023 – May 2024
Marietta, Georgia
Cybersecurity Infrastructure Engineer Intern.
• Worked with Linux and Windows systems. • Installed and updated BIOS on new devices. • Installed data diodes to facilitate secure data transfers. • Installed and maintained domain controllers, hard drives, servers, and password managers. • Troubleshot and resolved technical issues • Documenting processes
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GG4L
Jun 2022 – Aug 2022
Remote
School Passport Administrator Intern
• Handled administrative tasks and supported team meetings. • Gained insight into the daily responsibilities of a School Passport Administrator.