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Dev Shah

Data analyst

Greater Sudbury, Canada
Customer Sales Adviser at Robi's Legacy Furnishings inc.
Studied Computer Science at Cambrian College
Information Technology & Services
Joined June 10, 2024



Native or Bilingual
I am an aspiring data analyst with a strong foundation in computer science and a passion for turning data into actionable insights. With proficiency in Excel, data visualization, and statistical analysis, I am dedicated to leveraging data to drive decision-making and solve complex problems. My background in customer service and sales has equipped me with excellent communication skills and a keen eye for detail, enabling me to effectively interpret and present data findings. I am eager to apply my analytical skills and continuous learning mindset to contribute to a dynamic team in the field of data analytics.
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Robi's Legacy Furnishings inc.
Jan 2023 – Present
Sudbury, Ontario, Canada
Customer Sales Adviser
Engaged with customers to identify their needs and provide product recommendations, resulting in a 20% increase in sales. Managed inventory, restocked shelves, and maintained an organized sales floor. Assisted in marketing activities, including creating social media content and promoting special offers.
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Concentrix Global Services GmbH
Jan 2022 – Nov 2022
Vadodara, Gujrat, India
Customer service adviser
Addressed customer inquiries via phone, email, and in-person, ensuring high levels of customer satisfaction. Resolved customer complaints and issues promptly and effectively. Documented customer interactions and transactions accurately in the company’s CRM system.
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Cambrian College
Jan 2023 – Jun 2024
Diploma in Computer Programming : internet of things, Computer Science