Dev Shah

Data analyst

Message

Intro

Greater Sudbury, Canada

Customer Sales Adviser at Robi's Legacy Furnishings inc.

Studied Computer Science at Cambrian College

Information Technology & Services

Joined June 10, 2024

Skills

Languages

English

Native or Bilingual

About

I am an aspiring data analyst with a strong foundation in computer science and a passion for turning data into actionable insights. With proficiency in Excel, data visualization, and statistical analysis, I am dedicated to leveraging data to drive decision-making and solve complex problems. My background in customer service and sales has equipped me with excellent communication skills and a keen eye for detail, enabling me to effectively interpret and present data findings. I am eager to apply my analytical skills and continuous learning mindset to contribute to a dynamic team in the field of data analytics.

Experience

Robi's Legacy Furnishings inc.

Jan 2023 – Present

Sudbury, Ontario, Canada

Customer Sales Adviser

Engaged with customers to identify their needs and provide product recommendations, resulting in a 20% increase in sales. Managed inventory, restocked shelves, and maintained an organized sales floor. Assisted in marketing activities, including creating social media content and promoting special offers.

Concentrix Global Services GmbH

Jan 2022 – Nov 2022

Vadodara, Gujrat, India

Customer service adviser

Addressed customer inquiries via phone, email, and in-person, ensuring high levels of customer satisfaction. Resolved customer complaints and issues promptly and effectively. Documented customer interactions and transactions accurately in the company’s CRM system.

Education

Cambrian College

Jan 2023 – Jun 2024

Diploma in Computer Programming : internet of things, Computer Science