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Dhon Henry Abad

Customer Support Specialist / Technical Support Specialist

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Intro
Butuan, Philippines
Consumer Services
Joined November 9, 2022

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English
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About
Hi, You can call me Dhon. I used to work at Google, I'm a Customer Support Representative / Technical Support Representative in Google Thermostat, Google Nest Camera, and Nest Doorbell. I've been with BPO industries for almost 6 years. Assisting customers' concerns, delivering status updates, and guiding them on how to take troubleshooting steps. We chat and email simultaneously for follow-up customer updates regarding their issues in every Case ID Number per call. I love working at home; I'm currently looking for a company that will help me excel and develop my skills. I'm a fast learner who is always seeking to improve, and I'm very keen on every detail of Tasks and Deadlines. I'm flexible and versatile in every task, schedule, and time zone.