My full name is Phan Thi Ngoc Diep and I am an enthusiastic and responsible administrative professional with over five years of experience in sales support and leasing administration. I have worked in international companies, which has strengthened my ability to adapt quickly, communicate effectively, and work well under pressure.
I am particularly interested in roles that involve supporting business operations, managing client relationships, and coordinating cross-functional tasks. I enjoy working in dynamic environments where I can apply my organizational skills, attention to detail, and strong sense of responsibility to help the team operate smoothly and meet targets.
My strengths include effective communication in both English and Vietnamese, problem-solving, and proficiency in tools such as Microsoft Office and SAP. I am hardworking, quick to learn, and always ready to take on new challenges. My long-term goal is to grow professionally in a global company and contribute to its success.
Experience
North Continental Oils & Fats Vietnam Company Limited
Jul 2021 – Present
Ha Noi
Sales support administrator
Manage and update customer records
Prepare sales contracts for distributors and supermarkets
Collect and report customer feedback to the Board of Management
Create and manage sales orders in SAP
Negotiate sales contract terms with customers
Review customer feedback in accordance with company policies and Vietnamese commercial law
Monitor factory stock against sales forecasts to schedule production
Collaborate with departments to resolve operational issues
