A skilled translator and computer science graduate with experience as both a network engineer and a software developer. With a strong background in both languages and technology, I am able to combine my skills to provide high-quality translations and technical solutions. My expertise in networking and development, combined with my passion for languages, makes me a valuable asset to any team
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Experience
TP
May 2023 – Aug 2023
Egypt
Customer service representative
Providing exceptional service to customers by addressing their needs and concerns. I have excellent communication skills and am able to listen attentively to customers, providing them with accurate information and assistance. I am patient and empathetic, able to handle difficult situations with grace. I have a deep understanding of the products and services offered by my company, and am able to provide customers with the information they need to make informed decisions. My goal is to ensure that every customer has a positive experience and leaves feeling satisfied with the service they received.
TP
Apr 2023 – Aug 2023
Cairo
customer service
Providing exceptional service to customers by addressing their needs and concerns. I have excellent communication skills and am able to listen attentively to customers, providing them with accurate information and assistance. I am patient and empathetic, able to handle difficult situations with grace. I have a deep understanding of the products and services offered by my company, and am able to provide customers with the information they need to make informed decisions. My goal is to ensure that every customer has a positive experience and leaves feeling satisfied with the service they received.
Usetech for IT solutions
Jan 2023 – Apr 2023
Sudan
Network security engineer
Designing, implementing, and maintaining secure network architectures to protect against cyber threats. I have experience with firewalls, intrusion detection and prevention systems, and other security technologies. I have also worked on developing and implementing security policies and procedures, as well as conducting regular security audits to ensure compliance. My expertise in network security has helped me to identify and mitigate potential vulnerabilities, ensuring the safety and integrity of the networks I work on.