I am a dedicated professional with a solid background in customer service, data entry, and technical support. My experiences range from working in direct client-facing roles to managing data in high-accuracy environments. I have consistently demonstrated strong organizational skills and a commitment to excellence in every position I’ve held. I graduated from Coolidge High School and have worked across a variety of roles, including as an Order Filler at Walmart, a Habilitation Technician, and an Insurance Agent. These positions have allowed me to build a versatile skill set that I continue to apply in my work.
I am particularly interested in roles that combine my passion for problem-solving with my desire to help others. I enjoy work that allows me to use my communication skills, whether it’s through direct customer interactions or behind-the-scenes data management. My interest in customer service has been a constant theme throughout my career, and I am motivated by the opportunity to resolve issues, improve processes, and provide positive experiences for clients. Additionally, I am drawn to remote work opportunities, as they offer flexibility and align with my professional experience in virtual environments. In the long term, I am also interested in expanding my technical skills, particularly in web design and data analysis.
Strong Sides:
Customer Service Excellence: I have a proven track record of delivering high-quality service, as shown by my success in previous roles, where I consistently exceeded targets and provided effective solutions to customer needs.
Attention to Detail: I achieved a 99% accuracy rate in data entry and successfully improved data entry processing time by 85%, demonstrating my precision and focus in handling complex tasks.
Problem Solving: Whether in customer service or technical roles, I enjoy troubleshooting issues, streamlining processes, and finding solutions that enhance efficiency and customer satisfaction.
Adaptability: My experience working both in physical roles (Walmart) and remote environments highlights my ability to thrive in different work settings, from hands-on positions to virtual roles.
Communication Skills: I have developed strong interpersonal skills through my work as a Habilitation Technician and Insurance Agent, where I consistently communicated effectively with diverse groups, ensuring clarity and positive outcomes.
