Donato Ruggiero, Empathetic, determined and loves helping people…

Statistics Canada

Apr 2018 – Present

Sturgeon Falls, Ontario

Computer Assisted Telephone Interviewer

1. Telephone interviewer for multiple types of government surveys 2. After one year, was placed on multiple other survey projects because of my success in response rates 3. Excellent telephone demeanour 4. Data entry and data collection 5. Empathetic, good communication and engagement skills 6. Patient, understanding and positive approach with experience in helping respondents understand importance of their participation and completion of surveys

Tailbase

Feb 2015 – Aug 2017

Laval, Québec

Data Entry Clerk

1. Data entry 2. Researching product info to accurately depict its features and specifications as per assignment to display on client website 3. Creating product packages as per customer request using some editing software for desired result 4. Be in contact with clients by email to respond to requests for their company website

Dollartheque

Sep 2000 – Feb 2015

Montreal, Quebec

Manager in Retail

1. Taking inventory and sending out orders to suppliers online and/or by fax/phone 2. Making sure other employees are performing given tasks and duties 3. Stocking and displaying products according to store standards 4. Pricing products accurately and visibly 5. Recruit and train new employees 6. Receive merchandise upon arrival 7. Operate and balance cash register efficiently 8. Listening to customer needs/requests/questions and serving them with kindness and care 9. Being entrusted with counting and handling money for bank deposits 10. Reporting to owner whatever may be needed for employees to do their job as required

Donato Ruggiero

Empathetic, determined and loves helping people…

Skills

Languages