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Donato Ruggiero

Empathetic, determined and loves helping people…

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Intro
Monetville , Canada
Computer Assisted Telephone Interviewer at Statistics Canada
Consumer Services
Joined June 23, 2022

Skills

Languages

English
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Native or Bilingual
French
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Fluent
Experience
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Statistics Canada
Apr 2018 – Present
Sturgeon Falls, Ontario
Computer Assisted Telephone Interviewer
1. Telephone interviewer for multiple types of government surveys 2. After one year, was placed on multiple other survey projects because of my success in response rates 3. Excellent telephone demeanour 4. Data entry and data collection 5. Empathetic, good communication and engagement skills 6. Patient, understanding and positive approach with experience in helping respondents understand importance of their participation and completion of surveys
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Tailbase
Feb 2015 – Aug 2017
Laval, Québec
Data Entry Clerk
1. Data entry 2. Researching product info to accurately depict its features and specifications as per assignment to display on client website 3. Creating product packages as per customer request using some editing software for desired result 4. Be in contact with clients by email to respond to requests for their company website
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Dollartheque
Sep 2000 – Feb 2015
Montreal, Quebec
Manager in Retail
1. Taking inventory and sending out orders to suppliers online and/or by fax/phone 2. Making sure other employees are performing given tasks and duties 3. Stocking and displaying products according to store standards 4. Pricing products accurately and visibly 5. Recruit and train new employees 6. Receive merchandise upon arrival 7. Operate and balance cash register efficiently 8. Listening to customer needs/requests/questions and serving them with kindness and care 9. Being entrusted with counting and handling money for bank deposits 10. Reporting to owner whatever may be needed for employees to do their job as required