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Donna Liza Tuazon

Amazon Account Manager

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Intro
Baguio City, Philippines
Studied Child and Elderly care at MMS Development Training Center Corp.
Marketing & Advertising
Joined June 22, 2022

Skills

Languages

English
-
Advanced
Tagalog
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Native or Bilingual
About
I aim to help manage day-to-day Seller Central operations, and drive short- and long-term amazon and e-commerce strategies to meet and exceed the company’s growth goals. Manage sales forecasts by providing weekly/monthly/quarterly estimates on sales projections and plans, create and maintain sales and marketing grid. Identify and lead new test ideas to additional revenue. Track category trends to implement growth strategies. Monitor selling data from Amazon portals vendor central and deliver reporting to the executive team.
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Experience
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Outgive Inc.
Oct 2020 – May 2022
Philippines
Account Manager
I help manage day-to-day Seller Central operations, and drive short- and long-term amazon and e-commerce strategies to meet and exceed the company’s growth goals. Manage sales forecasts by providing weekly/monthly/quarterly estimates on sales projections and plans, create and maintain sales and marketing grid. Identify and lead new test ideas to additional revenue. Track category trends to implement growth strategies. Monitor selling data from Amazon portals seller central and deliver reporting to the executive team.
User avatar
Free Lance Virtual Assistant
Sep 2017 – Sep 2020
Philippines
Amazon Virtual Assistant
Amazon Product Researcher and Product Lister ● Search for in-demand items/products on different online shopping sites. ● Responsible for creating new listings as needed. ● Keyword research using Helium 10 for product description, item features, and title, and make sure to maximize keyword use when creating listings. ● Product research of size and measurements and other important benefits of products that should be included in the item description. ● Compare product ratings and reviews. Amazon Marketplace Specialist ● Order fulfillment tasks such as sending in FBA inventory, downloading shipping labels, tracking the shipments, checking units received, and checking how many units are in FBA. ● Customer service tasks such as creating message templates to send to customers, answering customer queries, commenting on positive reviews and addressing negative feedback, and getting negative reviews removed ● Search engine optimization tasks such as keyword research. ● Content-related tasks, such as creating excellent content for Amazon product listings and Amazon Posts. ● Answering various questions on Amazon, responding to feedback, or handling any manner of customer service problem through e-mail. ● General account health monitoring, creating cases for issues. ● Pricing Analysis and creating discount offers. ● Manage the customers’ feedback, order fulfillment, rating, and reporting to manage the performance of your Amazon store ● Sales traffic and inventory tracking management. ● Update Keyword research and initiate backend keyword indexing.
Education
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MMS Development Training Center Corp.
Jun 2003 – Jun 2004
Caregiving NCII, Child and Elderly care
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