Dorcas Onibode

Virtual Assistant/Customer Relationship Manager

Message

Intro

Lagos, Nigeria

Studied Virtual Assistant at Alx

Studied Computer science at Lagos state university

Consumer Services

Joined September 19, 2022

Skills

Languages

English

Fluent

Yoruba

Native or Bilingual

About

I'm a Customer Support office with over 5 years of Experience and also a virtual Assistant helping clients to ease off their work load. My top skill is act of listening and paying attention to details. Deriving clients/customers satisfaction is key.

Experience

Trade depot

May 2020 – Sep 2021

Lagos

Telesales officer

*Receive and make calls to customers *Take and process orders for customers *Resolve customer's issues before escalation where necessary. *Work with my Team manager and members to achieve our daily targets. *Onboard new customers *Pitch new product to customers

Ndackson & co ltd

May 2012 – Jul 2019

Lagos

Support staff

*Provide administrative support to different departments in the organisation. *Receive inbound calls and make outbound calls *Sends correspondence and take minutes of meeting.

Education

Alx

Jun 2021 – Sep 2021

Honours , Virtual Assistant

Lagos state university

Jan 2005 – Nov 2011

Bachelor of science , Computer science