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Douglas Boateng

Customer Service Agent

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Intro
Ghana
Data Entry Associate at Office of the Liquidator
Studied Data Analysis at African Leadership Xperience (ALX)
Studied Digital Customer Service Training at Generation Ghana
Studied Virtual Assistant Training at African Leadership Xperience (ALX)
Studied Business Administration at University of Professional Studies, Accra (UPSA)
Joined April 7, 2025

Skills

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English
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Native or Bilingual
About
I’m an experienced HR and administrative professional currently serving as a Data Entry Associate (Team Lead) at the Office of the Liquidator. With a strong background in people management, reporting, and HR operations, I bring efficiency, organization, and leadership to every role I take on.
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Experience
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Office of the Liquidator
Aug 2024 – Present
Accra, Ghana
Data Entry Associate
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Office of the Liquidator
May 2020 – Jul 2024
Accra, Ghana
Associate Consultant
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Office of the Receiver
Aug 2019 – Dec 2019
Accra, Ghana
Associate Consultant
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Ghana Education Service, Ga Central District
Sep 2018 – Aug 2019
Accra, Ghana
Interim Statistics and Planning Officer
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Wellink Physiotherapy Center, Tema
Jul 2017 – Sep 2017
Tema, Ghana
Account Officer
Education
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African Leadership Xperience (ALX)
Jan 2025 – Present
Certificate, Data Analysis
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Generation Ghana
Jul 2024 – Aug 2024
Certificate, Digital Customer Service Training
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African Leadership Xperience (ALX)
Feb 2024 – Apr 2024
Certificate, Virtual Assistant Training
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University of Professional Studies, Accra (UPSA)
Aug 2014 – Aug 2018
Bachelor's Degree, Business Administration