Douglas Boateng

Customer Service Agent

Message

Intro

Ghana

Data Entry Associate at Office of the Liquidator

Studied Data Analysis at African Leadership Xperience (ALX)

Studied Digital Customer Service Training at Generation Ghana

Studied Virtual Assistant Training at African Leadership Xperience (ALX)

Studied Business Administration at University of Professional Studies, Accra (UPSA)

Joined April 7, 2025

Skills

Languages

English

Native or Bilingual

About

I’m an experienced HR and administrative professional currently serving as a Data Entry Associate (Team Lead) at the Office of the Liquidator. With a strong background in people management, reporting, and HR operations, I bring efficiency, organization, and leadership to every role I take on.

Experience

Office of the Liquidator

Aug 2024 – Present

Accra, Ghana

Data Entry Associate

Office of the Liquidator

May 2020 – Jul 2024

Accra, Ghana

Associate Consultant

Office of the Receiver

Aug 2019 – Dec 2019

Accra, Ghana

Associate Consultant

Ghana Education Service, Ga Central District

Sep 2018 – Aug 2019

Accra, Ghana

Interim Statistics and Planning Officer

Wellink Physiotherapy Center, Tema

Jul 2017 – Sep 2017

Tema, Ghana

Account Officer

Education

African Leadership Xperience (ALX)

Jan 2025 – Present

Certificate, Data Analysis

Generation Ghana

Jul 2024 – Aug 2024

Certificate, Digital Customer Service Training

African Leadership Xperience (ALX)

Feb 2024 – Apr 2024

Certificate, Virtual Assistant Training

University of Professional Studies, Accra (UPSA)

Aug 2014 – Aug 2018

Bachelor's Degree, Business Administration