Dr. Benjamin Zapien, DBA, Program Manager

About

I am an individual who was taught to be a leader not a boss and a member of a team. I am an agile leader who is well versed in both Scrum and Traditional Project Management methodologies to build cross-functional, multi-business teams, collaborating at all levels of multiple organizations to ensure project success and satisfied stakeholders. In addition, I am highly motivated and ready for any challenge that is placed in front of me. I am very strong at building cohesive teams and maintaining the organizations strategic goals.

Experience

CCMC3

Oct 2022 – Present

Remote (Florida)

Vice President/Director/Program Manager

Directly work with President of this startup company to ensure that Developers are working within the necessary sprints. In charge of assisting the Product Owner and develops stay within timelines according to each sprint. In addition, my duties include quarterly meetings, which the President, Board Members, and myself discuss the operations and future earning potential of the products, which our developers are developing for the consumer. Iam in charge of overseeing cross-functional teams and ensuring that the project stays within budget and that they meet technical requirements.

Lynch Consultants

Mar 2022 – Nov 2022

Arlington, VA

Business Analyst

Health Resources and Services Administration Task 5 Business Analyst I assisted with the design of the latest auditing processes for payments between HRSA, Medicare claims and medical institutions and implementing those processes to extract unauthorized payments and correcting payments authorized to the institutions. I worked with SME’s on analyzing data collected and reviewed by HRSA, collected data, analyzed data, while implementing E2E processes and sub processes for UIP and PRC CPT codes and revenue codes for confirming payments. Defense Logistics Agency SOIDC Business Analyst I assisted in the design in the latest auditing process for warehouse financial readiness for DLA and implementing those E2E processes and sub processes to correlate from their old warehouse tracking system to Warehouse Maintenance System (WMS). I worked with SME’s, collected data, conducted data saturation, and assisted in establishing known and unknown risks, gaps, and controls which were projected to occur with the new E2E processes. Working knowledge in the following system: Vizio

U.S. Army

Feb 1998 – May 2022

Multiple Locations

Program Manager/Project Manager

• Advises the commander on all risks associated with events • Responsible for updating standard operating procedures concerning preventive measures and the commander’s policies • Subject matter expert on reducing risk to organizations potential terrorist threat • Process and review all paperwork for events for the organization Serve as a liaison between the US and its multinational partners • Process mil-to-mil events and APACS country clearance requests for JMRC personnel • Track and coordinate all visits from distinguished visitors from other nations • Create NATO Orders for personnel visiting NATO Countries • Collect and analyze data used to update NATO Standardization • Processed and reviewed paperwork pertaining to NATO Doctrine US Army Training and Doctrine Command (TRADOC), Headquarters Watch Non-Commissioned Officer, February 2015-May 2016 • Distributed communications with incoming and outgoing information concerning all actions within an organization of more than 125,000 personnel • Processed numerous Serious Incident Reports Coordinated travel arrangements for Deputy Chief of Staff Sergeant Major • Organized meetings for policy implementation between TRADOC G-3/5/7 senior staff, Army Capabilities Integration Center, Institute of NCO Professional Development, and US Army Sergeants Major Academy • Controlled and accountable for office property and documents (classified and unclassified)

Education

Walden University

Jan 2021 – Oct 2022

Post Doctoral Business Administration Certificate- Project Management, Business Administration

Walden University

Jul 2016 – Dec 2020

Doctorate , Business Administration

Grantham University

Apr 2015 – Apr 2016

Masters, Business Administration

American Military University

Mar 2009 – Jun 2014

BA, Military History (Concentration in 19th and 20th Century)

Dr. Benjamin Zapien, DBA

Program Manager

Skills