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Dradya Walker

Customer Support/Virtual Assistant/Recruiter/Project Coordinator

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Intro
Kingston, Jamaica
Studied • Creating High-Performance Appraisal Systems • Working with Payroll, Staff Benefits, and Statutory Deductions . Managing Conflicts at University College of the Caribbean
Studied Customer Service, Nurse Assistant, Tourism & Hospitality Management, Human Resources at Colbourne College
Joined March 14, 2023

Skills

Languages

English
-
Fluent
About
Highly focused and meticulous administrative professional with a stellar customer service record and work ethic over 16 years. Effective multitasker able to handle a high volume of simultaneous clerical projects with complete accuracy and professionalism. I am dedicated to enhancing employee efficiency and effectiveness while boosting employer and Customer satisfaction. Equipped with relational, enthusiastic, and dynamic Conflict Management, Social media account manager, Reservations/ Customer Service, problem solving, multi-tasking skills, Tourism and hospitality skills, Operations Coordinating and recently completed my studies in Human Resource Management. I am confident in my ability to integrate effectively into your establishment.
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Experience
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Mittsolar
Mar 2023 – Mar 2024
Remote
Project Coordinator and Recruiter
Find potential candidates through job boards, social media, and industry events. Screen resumes, conduct interviews, and coordinate the offer and onboarding process. Maintain relationships with hiring managers and stay up-to-date on recruitment practices. As a Project coordinator I develop project plans, manage resources, identify risks, and monitor progress. Communicate with stakeholders, prepare reports, and adapt to unexpected changes.
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EMX Growth
Sep 2022 – Mar 2023
Remote
Virtual Assistant
. Customer Support • Social Media management • Managing calendars, appointments, and emails • Telephone operating • Graphic Design • Simple Digital Marketing Tasks . Data Entry
Education
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University College of the Caribbean
Jun 2022 – Aug 2023
Human Resource Management, • Creating High-Performance Appraisal Systems • Working with Payroll, Staff Benefits, and Statutory Deductions . Managing Conflicts
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Colbourne College
Sep 2004 – Aug 2008
Associates, Customer Service, Nurse Assistant, Tourism & Hospitality Management, Human Resources
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