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Dyllon Moses

Customer Support Team Leader

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Intro
Cape Town, South Africa
Insurance
linkedin.com/in/dyllon-moses-83b230199
Joined September 11, 2022

Skills

Languages

English
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Native or Bilingual
Afrikaans
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Fluent
About
Dyllon Moses has a strong belief in integrity and honesty. With 4 years of Management experience in the Contact Centre industry, Dyllon Moses demonstrates the ability to contribute towards any dynamic team spirit that drives the success of any brand and business with a student mentality to always want to learn more and strong leadership character to motivate and develop entrepreneurial spirits to reach team goals. Holding himself accountable, taking initiative and following through is something he strives accomplish throughout his career. Dyllon Moses Believes in Team work through great relationships, inside and outside the office by helping others achieve their goals. Providing that any environment is no challenge and can thrive, add value, enhance sales and achieve business targets.
Experience
User avatar
Teleperformance
Oct 2017 – Jan 2022
South Africa and Remote
From Agent to Team Leader
Insurance advisor and worked my way up to Team Leader, leading up to 25 agents, coaching, developing agents and calling customer to resolve complaints and escalations