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Ebony Whitfield

Human Resources Manager

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Intro
Lawrenceville, United States
HUMAN RESOURCES & CUSTOMER SERVICE OPERATIONS MANAGER at RS Andrews
Joined June 10, 2025

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English
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Native or Bilingual
About
HR and Operations leadership professional with 15+ years of experience developing high-performing teams, optimizing processes, and building cross-functional relationships. Proven track record of implementing people-focused initiatives that drive business results while ensuring regulatory compliance and managing global remote workforce operations. Skilled in performance management, strategic planning, and creating data-driven solutions that enhance organizational effectiveness. Lean Six Sigma Black Belt with expertise in transforming operational challenges into streamlined processes and measurable outcomes. Passionate about leveraging operational excellence to create seamless employee experiences in fast-paced, high-growth environments.
Experience
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RS Andrews
Oct 2022 – Present
HUMAN RESOURCES & CUSTOMER SERVICE OPERATIONS MANAGER
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Beam Benefits
Sep 2021 – May 2025
PEOPLE OPERATIONS & CUSTOMER CARE SUPERVISOR
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Service Experts
Dec 2019 – Aug 2021
CUSTOMER SERVICE/DISPATCH OPERATIONS SUPERVISOR