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Ebrima Jallow

Queluz, Portugal
Computer Hardware
4
Services offering
About
Ebrima is a bright, talented and highly competent IT professional with a proven track record in proving technical support, network configuration, troubleshooting, pc repair, web design, Server management and etc. He possess a good team spirit, deadline orientated as well as excellent interpersonal skills enabling him to interact and having the ability to organize and present complex solutions clearly and accurately. Having exposure to a wide range of technologies, & able to play a key role in diagnosing hardware and software problems. I ensure that quality solutions meet business objectives.
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Experience
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Integrated Service Solutions
Mar 2018 – Jul 2019
Banjul, The Gambia
Network Administrator/Support Technician
Installation of PC hardware Check and maintain computer hardware such as mouse, keyboards and other peripheral devices Install, configure and manage software and their functions according to specifications Deploy and maintain networks, access points and switches. Ensure security and privacy of networks and computer systems Assist in and plan training, development and education for new software and hardware Troubleshoot to identify and resolve problems in a timely manner
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Scanaid Senior Secondary School / Brufut
Jan 2018 – Jul 2019
Banjul, The Gambia
Head of ICT Department
Co-ordinate all IT projects Ensure security and privacy of networks and computer systems Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc. Develop and maintain local networks in ways that optimize performance Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Identify computer or network equipment shortages and place order Active directory management User support
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Nusrat Senior Secondary School / Bundung
Mar 2014 – Jan 2019
Banjul, The Gambia
Support Technician
Tutoring basic ICT Installation of PC hardware Check and maintain computer hardware such as mouse and keyboards Install, configure and manage software and their functions according to specifications Develop and maintain local networks Ensure security and privacy of networks and computer systems Assist in and plan training, development and education for new software and hardware Troubleshoot to identify and resolve problems in a timely manner Maintain records/logs of repairs and fixes Maintain hardware and software inventory Identify computer or network equipment shortages and place orders when necessary User support
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Faalen Technologies
Apr 2016 – Jan 2018
Banjul, The Gambia
Support Technician
Installation of PC hardware Check and maintain computer hardware such as mouse and keyboards Install, configure and manage software and their functions according to specifications Develop and maintain local networks Ensure security and privacy of networks and computer systems Assist in and plan training, development and education for new software and hardware Troubleshoot to identify and resolve problems in a timely manner Maintain records/logs of repairs and fixes Maintain hardware and software inventory Identify computer or network equipment shortages and place orders when necessary User support
Education
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Smart Professional College (Banjul, The Gambia)
Nov 2018 – Jul 2019
CCNP (Cisco Certified Network Professional) Certificate Of Completion, Network Engineer
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Management Development Institute (Banjul, The Gambia)
Oct 2017 – Jul 2018
CCNA (Cisco Certified Network Associate) Certificate Of Completion, Network Engineer
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Lasting Solutions (Banjul, The Gambia)
Nov 2016 – Jun 2017
MCSE (Microsoft Certified Solutions Expert) Certificate Of Completion, Network Engineer
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Lasting Solutions (Banjul, The Gambia)
Feb 2016 – Sep 2016
MCSA (Microsoft Certified Solutions Associate) Certificate Of Completion, Network Engineer
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Jollof Tutors (Banjul, The Gambia)
Jan 2012 – Jul 2012
CompTIA N+ (Networking), Computer Networking
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Jollof Tutors (Banjul, The Gambia)
Jan 2012 – Jul 2012
CompTIA A+, Computer repair