Ebrima Jallow

About

Ebrima is a bright, talented and highly competent IT professional with a proven track record in proving technical support, network configuration, troubleshooting, pc repair, web design, Server management and etc. He possess a good team spirit, deadline orientated as well as excellent interpersonal skills enabling him to interact and having the ability to organize and present complex solutions clearly and accurately. Having exposure to a wide range of technologies, & able to play a key role in diagnosing hardware and software problems. I ensure that quality solutions meet business objectives.

Experience

Integrated Service Solutions

Mar 2018 – Jul 2019

Banjul, The Gambia

Network Administrator/Support Technician

Installation of PC hardware Check and maintain computer hardware such as mouse, keyboards and other peripheral devices Install, configure and manage software and their functions according to specifications Deploy and maintain networks, access points and switches. Ensure security and privacy of networks and computer systems Assist in and plan training, development and education for new software and hardware Troubleshoot to identify and resolve problems in a timely manner

Scanaid Senior Secondary School / Brufut

Jan 2018 – Jul 2019

Banjul, The Gambia

Head of ICT Department

Co-ordinate all IT projects Ensure security and privacy of networks and computer systems Organize and schedule upgrades and maintenance without deterring others from completing their work Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc. Develop and maintain local networks in ways that optimize performance Set up workstations with computers and necessary peripheral devices (routers, printers etc.) Identify computer or network equipment shortages and place order Active directory management User support

Nusrat Senior Secondary School / Bundung

Mar 2014 – Jan 2019

Banjul, The Gambia

Support Technician

Tutoring basic ICT Installation of PC hardware Check and maintain computer hardware such as mouse and keyboards Install, configure and manage software and their functions according to specifications Develop and maintain local networks Ensure security and privacy of networks and computer systems Assist in and plan training, development and education for new software and hardware Troubleshoot to identify and resolve problems in a timely manner Maintain records/logs of repairs and fixes Maintain hardware and software inventory Identify computer or network equipment shortages and place orders when necessary User support

Faalen Technologies

Apr 2016 – Jan 2018

Banjul, The Gambia

Support Technician

Installation of PC hardware Check and maintain computer hardware such as mouse and keyboards Install, configure and manage software and their functions according to specifications Develop and maintain local networks Ensure security and privacy of networks and computer systems Assist in and plan training, development and education for new software and hardware Troubleshoot to identify and resolve problems in a timely manner Maintain records/logs of repairs and fixes Maintain hardware and software inventory Identify computer or network equipment shortages and place orders when necessary User support

Education

Smart Professional College (Banjul, The Gambia)

Nov 2018 – Jul 2019

CCNP (Cisco Certified Network Professional) Certificate Of Completion, Network Engineer

Management Development Institute (Banjul, The Gambia)

Oct 2017 – Jul 2018

CCNA (Cisco Certified Network Associate) Certificate Of Completion, Network Engineer

Lasting Solutions (Banjul, The Gambia)

Nov 2016 – Jun 2017

MCSE (Microsoft Certified Solutions Expert) Certificate Of Completion, Network Engineer

Lasting Solutions (Banjul, The Gambia)

Feb 2016 – Sep 2016

MCSA (Microsoft Certified Solutions Associate) Certificate Of Completion, Network Engineer

Jollof Tutors (Banjul, The Gambia)

Jan 2012 – Jul 2012

CompTIA N+ (Networking), Computer Networking

Jollof Tutors (Banjul, The Gambia)

Jan 2012 – Jul 2012

CompTIA A+, Computer repair

Skills

Languages