Edin Abdulahi

Sales/Customer Support Agent

Message

Intro

Belgrade, Serbia

Owner and employee and customer support at CARGAZMSHOP.COM

Owner and employee at Exchange office EDO91

Consumer Services

Joined September 18, 2022

Skills

Languages

English

Native or Bilingual

About

Excellent communication skills in the English language Fluent in English; C2 level. Skilled driver B category car driving license IT skills Basic knowledge of Windows desktop operating systems. Able to work in programs such as Word, Excel, Adobe Photoshop, Adobe Premiere, Digital marketing skills Advanced Previous experience responding to customers and general communication skills Through my work in an exchange office, I learned how to communicate, deal with problems, and become someone people can trust and count on. Since I have been interacting with people on a daily basis for years, I have gained a high level of social intelligence and social skills, as well as the right tone and kindness needed in order to sustain long-term business success for decades where customer satisfaction is the primary objective. Team player My experience as a professional basketball player helped me develop my leadership skills, helped me understand how to work in a team and inspired others to contribute to our common goal.

Experience

CARGAZMSHOP.COM

Jan 2019 – Present

SHOPIFY platform

Owner and employee and customer support

I have been in the e-commerce dropshipping and sales business for 3 years while also educating myself on how to provide the best customer service to customers and how important that is for a thriving business.

Exchange office EDO91

Jan 2014 – Present

Novi Pazar , Serbia.

Owner and employee

My work consists of directly interacting with customers, offering my services, and problem-solving any issues they might have in regard with payments of bills or Western Union transactions.