I’m a seasoned commercial strategist with a strong foundation in customer service, bid and tender management, and cross-functional team leadership. I started my career in customer-facing roles in the hospitality and financial services industries, which built my ability to communicate with empathy, resolve issues quickly, and deliver a seamless customer experience.
I’m particularly interested in roles that allow me to leverage my communication skills, service orientation, and remote working capabilities. I’m drawn to positions where I can help people—whether by solving problems, answering inquiries, or guiding them through processes. I find fulfillment in creating positive experiences for customers and ensuring they feel supported and heard, especially in educational or service-based environments.
Strong Sides
Excellent Communication Skills – I speak with clarity, professionalism, and warmth, which helps build trust over the phone or online.
Customer-Centric Mindset – Whether in commercial strategy or support, I always prioritize the needs of the customer.
CRM & Tech Proficiency – I'm skilled in Salesforce, Microsoft Office, and other CRM tools, allowing for efficient and accurate documentation.
Remote Work Discipline – I am highly organized, dependable, and self-motivated, thriving in independent and virtual team environments.
Problem-Solving Ability – I approach each inquiry with patience and critical thinking to ensure timely and effective resolutions.
Adaptability – I’ve worked across multiple industries (hospitality, catering, engineering, fashion, and education), which makes me flexible and quick to learn.
