Eduardo Ochoa-Chavez

Pharmacy Technician/ Customer Service Associate

Message

Intro

Belton, United States

Pharmacy Technician at Walgreens

Customer Service Associate at Walgreens

Studied Pre-Med at University Of Mary Hardin-Baylor

Studied at Salado High School

Hospital & Health Care

Joined December 1, 2023

Skills

Languages

English

Native or Bilingual

Spanish

Native or Bilingual

About

I am a detail-oriented and adaptable individual who thrives in fast-paced environments. My academic background in [mention relevant field of study] has equipped me with the analytical and problem-solving skills necessary to address customer inquiries effectively. I am confident in my ability to learn quickly and contribute positively to your customer service team. What draws me to the field of customer service is the opportunity to directly impact the customer experience. I am genuinely interested in understanding customer needs and providing solutions that not only meet but exceed their expectations. The prospect of being a front-line representative for your company and contributing to its positive reputation is both motivating and fulfilling to me.Strong Sides: Excellent Communication: My ability to communicate clearly and effectively is a standout quality. Whether through written correspondence or verbal interactions, I am adept at conveying information in a manner that is easily understood by customers. Empathy and Patience: I believe in the importance of empathy in customer service. I am patient and understanding, recognizing that each customer interaction is an opportunity to build a positive relationship and address concerns with a compassionate approach. Adaptability: I thrive in dynamic settings and am quick to adapt to new challenges. The ever-changing nature of customer service excites me, and I am confident in my ability to stay composed and provide quality service under varying circumstances. Team Collaboration: I value teamwork and believe in the collective strength of a team. I am eager to collaborate with colleagues to ensure a seamless and efficient customer service experience.

Experience

Walgreens

Sep 2023 – Present

Belton, TX

Pharmacy Technician

As a Pharmacy Technician I do several duties like medication dispensing, customer service, prescription processing, insurance verification, inventory management, prescription labeling, prescription compounding, record keeping, and how to multitask. I also needed to know Pharmaceutical knowledge about dierent medications, compliance and regulations, and health and safety. As a Pharmacy Technician I also have continuous learning so that I can stay updated with new medications, regulations, and pharmacy technologies.

Walgreens

Nov 2022 – Present

Belton, TX

Customer Service Associate

As a Customer Service Associate I do several job duties like cash handing, stocking, merchandising, cleanliness, maintenance, and record keeping. I also needed to know teamwork and product knowledge to help customers find the right product for them.

Education

University Of Mary Hardin-Baylor

Aug 2023 – Present

Biology , Pre-Med

Salado High School

Aug 2019 – May 2023

High School Diploma