Eduardo Sandoval

Customer Service Representative

Message

Intro

Seattle, United States

Account Manager at Schola

Studied Business management at Edmonds College

Consumer Services

Joined August 24, 2022

Skills

Languages

English

Native or Bilingual

Spanish

Native or Bilingual

About

I'm a bilingual individual who loves to help people. I have been in the customer service industry my whole life. I'm coachable and always willing to grow and learn.

Experience

Schola

Feb 2021 – Present

Remote

Account Manager

● Manage and maintained up to 14 school accounts ● Create reports of school’s enrollment performance and collaborate with school leaders ● Call parents and help them fill and upload proper documentation for enrollment ● Coach, train new specialist and provide feedback ● Create, implemented training materials such as process documents and videos ● Used CRM on daily basis and Databases

Education

Edmonds College

Feb 2018 – Jan 2022

Associates, Business management