Edvin Alisanovic

Customer Support Agent, Data Entry Clerk, Relations Representative.

Message

Intro

Visoko, Bosnia and Herzegovina

Studied at Filozofski fakultet Sarajevo

Studied German Language at Gimnazija Visoko

Telecommunications

Joined February 18, 2025

Skills

Languages

German

Fluent

English

Fluent

Bosnian

Native or Bilingual

About

I am a dedicated and experienced customer service professional with a strong background in managing customer inquiries, troubleshooting, and providing high-quality support. I have gained expertise across multiple industries, including energy, telecommunications, and sales, and have developed proficiency with customer service tools such as Salesforce, SAP, and Powercloud. Fluent in both English and German, I am passionate about connecting with clients and ensuring their needs are met. Additionally, I have a deep enthusiasm for fitness and technology, which adds a unique perspective to my approach to customer service.

Experience

o2 Germany

Nov 2023 – Jan 2025

Customer Support

E.ON Germany

Oct 2020 – Oct 2023

Customer Support/Data entry

Education

Filozofski fakultet Sarajevo

Oct 2020 – Dec 2021

German studies

Gimnazija Visoko

Sep 2016 – May 2020

Language Studies, German Language