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Edwin Blebu

Data Entry Analyst

United States
Data Analyst and Academic Coordinator at Sacred Heart University
Studied Business Administration at Sacred Heart University
Information Technology & Services
Joined June 17, 2024



Diligent professional with strong support skills and a keen attention detail.
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Sacred Heart University
Jul 2023 – Present
Stamford, CT
Data Analyst and Academic Coordinator
· Administer student surveys, data retrieval, compilation, analysis, and tracking and/or reporting of program data for accreditation, University Academic Program Review, College of Health Professions’ assessment, NECHE, and CT OHE reporting requirements. · Provide data driven insights while utilizing input from department faculty and staff to propose and implement various procedural improvements. · Assist faculty in conducting trend analysis, quantitative and qualitative data analysis, and performance metrics with the use of various data software. · Produce timely reports to organize and implement multiple sources of data for meeting accreditation standards and requirements. · Organize and maintain records in CAE LearningSpace, ExamSoft, CASPA, and EXXAT.
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Sacred Heart University
Oct 2017 – Jun 2023
Stamford, CT
Senior Technical Support Specialist
· Designed and implemented a new process for monitoring and coordinating audio visual maintenance and support at the University’s satellite campus locations. · Acted as the lead contact who liaises and organizes hardware or system upgrades and issue resolutions with various University technology departments and vendors. · Transitioned an academic department to a remote learning environment during the pandemic. · Created archival support and instructional materials for specific software systems to better assist faculty, staff, and students. · Developed training materials for intradepartmental cross training initiatives intended for the administrative IT teams within the University.
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Apple, Inc.
Oct 2015 – Feb 2017
Corona, CA
Remote Technical Support Analyst
· Performed amongst the top 5% of all remote analysts and exceeded customer resolution standards. · Actively analyzed customer issues while providing superior customer service to all Apple consumers. · Proactively engaged with advisors across other departments to enhance troubleshooting efficiency across iOS and Mac OS hardware and software.
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Jones Day
Jul 2013 – Jul 2015
San Diego, CA
Technology Support Specialist
· Acted as the primary and lead IT contact for the law firm’s San Diego office; responsible for efficiently and effectively troubleshooting all technical issues for over 80 partners, associates, and legal staff. · Successfully led office wide laptop upgrades, legal video conference meetings, telephony system upgrades, along with printer installation and upgrades. · Coordinated and created employee network profiles, building security access, and laptop imaging.
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Sacred Heart University
Jan 2020 – Dec 2021
Masters, Business Administration