Twelve years of service expertise proven by
administering effective client management and
applying analytical aptitude to understand service
opportunities and therefore offering solutions.
Diverse acumen experiences complement the
ability to provide effective customer services.
Highly self- motivated individual committed to
pursuing a long-term career.
Experience
Dealerfocus
Jan 2021 – Feb 2023
Remote
Appointment setter/POC/Customer support
As the Point of contact, I identify clients' needs and answer questions or relay them over to correct dept. Also setup appointments for clients who is in need of service or repairs. Coordinate with third party vendors if needed. Communicate with other depts to help resolve customer requests and inquiries.
