Obtain a position that will enable me to utilize my skills, drive towards task accomplishment and ability to work well with people and want to grow both as an individual and a professional leader by nurturing leadership, teamwork and communication skills.
Experience
Pran RFL Group (Daily Shopping)
Sep 2019 – Present
Khilkhet, Dhaka
Outlet Manager
Achieve Sales Target and Maintain daily outlet operation
Plan and assign daily workloads to outlet associates
Develop policies and procedures and enforce to establish and Maintain merchandising
Establish operational strategies to meet quality and customer service standard
Maintain clean and safety outlet environment
Obtain customer feedback and recommend necessary outlet operational changes
Schedule time for orientation and job training for outlet associates
Organize the meeting to discuss issues and updates
Address customer queries courteously and ensure customer satisfaction
Analyze and resolve problems in a timely and accurate manner
Give Training to sales associates about Sales, customer orientation, merchandising
Assist cash handling activities and development expense and revenue report
ACI Logistics Limited (Shwapno)
Jan 2018 – Sep 2019
Mirpur, Dhaka
Inventory & Cash Management Officer (ICMO)
Freight Forwarding receivables & adjustments
Responsible for entire cash & inventory management of an outlet.
Provide report & information on regular basis regarding sales, inventory, cost, requirement, etc. to the head office.
Ensure cost effective outlet operation
Responsible for Supplier invoice verification and Cash receipt and Payment.
Responsible for Inventory and Cash Audit at outlets and Ensure Safeguard against possible pilferage & litigation.
Ensure Safeguard against possible pilferage & litigation and Responsible for utility bill and house rent payment.
ACI Logistics Limited (Shwapno)
Mar 2016 – Jan 2018
Mirpur, Dhaka
Back Store Manager (BSM)
Back Store and Stock Management.
Responsible for entire cash & inventory management of an outlet.
Responsible for all types of data entry into SAP & EPS systems.
Responsible for Supplier invoice verification and Cash receipt and Payment
PO, GRN, RTV, TPN Documentation
Product Receiving and damage product Return to Vendor with SAP system
32thousand SKU Product Knowledge.
Banglalink Digital Communications Ltd
Feb 2014 – Mar 2016
Uttara, Dhaka
Data Management Officer
Banglalink Customer information update in website database
Manage the incident databases including content, structure, file location, backup system.
Mail Communication and SAF Vetting
Microsoft Excel Report Analysis.
Microsoft Word/Excel Entry.
Customer information handover BTRC.
Conduct analysis to ensure that data collected is adequate and matches what was asked for
Ensure the proper functioning of data collection software and Internet applications at all times